Privacy & security

    Our commitments to you

    Mannhaus voluntarily complies with the Privacy Act 1988 because we know it’s important to you. We also want you to have a great time shopping with us.

    Your personal information

    It’s entirely up to you whether you give us your personal information.

    Mannhaus won’t collect any of your details without your consent. It’s worth noting though that certain information may be very helpful (even essential) for us to provide some products and services.

    Use of cookies

    They may not be chocolate-coated but cookies can make using our website more satisfying. Cookies do not identify you by name, they record online activity by your computer’s browser. For example, this enables our website to remember what products you (as in your browser) were interested in the last time you visited.

    Let us know if you’re happy to accept cookies. Or just say no.

    How we use your information

    We may use your information to:

    Meet obligations under your sale/purchase contract with Mannhaus.

    Ensure services like warranties or after-sales follow-up.

    Send you information about products, services or special offers

    Ask your opinion about our products and services.

    Record statistical data for marketing analysis.

    We respect that you trust us with your personal information.

    Mannhaus will not use or disclose any of your information without your consent – except where it’s required by law, when it’s necessary to protect our rights or property, or in order to stop a serious threat to someone’s safety.

    Contact by us

    If you’ve given us your ‘ok’, we may contact you about Mannhaus matters. This could include emails with our latest products and TRADE offers, as well as exclusive events.

    To stop us contacting you, call 03 9416 4800 or email [email protected]

    Your right of access

    As a customer, you’re welcome to see any of your information that we have. Just drop in, call 03 9416 4800 or email [email protected]

    Links to other websites

    We sometimes provide links to other websites. When you click through to any of them, Mannhaus does not assume any responsibility for your personal information – or the content you find – on another website.

    Any questions or comments?

    If you’d like to know more about our privacy policy, or you want to let us know if we’ve let you down, call 03 9416 4800or email [email protected]

    Know your rights

    Learn more about your privacy rights at

    Your privacy, our priority

    Whatever you buy at Mannhaus is nobody’s business but yours. We utilise the best available encrypted technology to prevent access to your personal, payment and purchase information so that it cannot be lost, misused or altered in any way.

    Pay online, in private

    When you shop online at Mannhaus your payment is processed immediately by the Stripe secure payment system. Stripe is certified to meet standards set down by Visa and Mastercard to prevent credit card fraud, hacking and other security violations.

    It’s impossible for Mannhaus to access your credit card details. Stripe keeps those details private between you and your credit card provider.

    Secure transactions

    Any information you send to is encrypted using the latest 256-bit Secure Socket Layer Protocol (SSL), so we’re the only ones who can read it.

    To know if a website’s secure, look for the padlock icon next to its URL. Secure websites also start with https instead of http. Also check that your browser (and proxy server or firewall) supports SSL. And make sure you have the latest version of your browser.

    Website security

    Your private information is safe when you shop at because our website has a GeoTrust SSL Certificate – so your information is encrypted before it’s sent to us.


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